Dasar Privasi

Privacy Policy

Last updated: January 2026

AI.Care ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered skin analysis service.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Photos: Facial images you upload for skin analysis. These are processed securely and deleted from our servers within 24 hours.
• Analysis Data: Skin metrics, concerns identified, and analysis history (retained to power your history feature).
• Usage Data: Pages visited, features used, and device information to improve our service.
• Payment Information: Processed securely by our payment provider; we do not store full card details.

2. How We Use Your Information

We use collected information to:

• Provide and improve our skin analysis service
• Personalize product recommendations
• Send transactional emails and service updates
• Process payments and manage subscriptions
• Comply with legal obligations
• Detect and prevent fraud

3. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.

4. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, secure data centers, regular security audits, and access controls. No system is 100% secure; we encourage you to use a strong, unique password.

5. Third-Party Services

We work with trusted third-party providers for payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and may not use it for their own purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Analysis photos are deleted within 24 hours of processing. You may request deletion of all your data at any time.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests, contact our Data Protection Officer at:
Email: [email protected]
Address: AI.Care, Privacy Team, [Your Business Address]