How Can We Help?

AI.Care uses advanced computer vision and machine learning algorithms trained on millions of skin images. Simply upload a clear photo of your face, and our AI analyzes key markers including skin texture, tone, pore size, hydration levels, and visible concerns. You receive a detailed report with personalized product recommendations within seconds.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for Enterprise plans. All payments are processed securely through our PCI-compliant payment processor with 256-bit SSL encryption.

Most analyses complete within 5-15 seconds depending on your internet connection and photo quality. Complex analyses with multiple skin concerns may take up to 30 seconds. You will see a real-time progress indicator during processing.

Your photos are processed securely on our servers using end-to-end encryption. Analysis photos are not shared with third parties and are automatically deleted from our processing servers within 24 hours of analysis. Processed analysis results (skin metrics, not raw photos) are retained to power your history feature if you opt in. You can delete all your data at any time from your account settings.

Our AI model achieves over 92% accuracy in skin type classification, validated against dermatologist assessments. While our technology provides highly reliable insights, it is designed to complement — not replace — professional dermatological advice. For medical skin conditions, please consult a licensed dermatologist.

Yes, you can cancel your subscription at any time from your account dashboard under Settings → Subscription. Your access continues until the end of the current billing period. We do not charge cancellation fees. Monthly subscribers can cancel with no commitment; yearly subscribers may be eligible for a partial refund.